FAQs
Document Delivery Services FAQs What is the Document Delivery Service?
Who is eligible and how do I request a loan through Document Delivery Service?
How will I receive and return the borrowed items?
How will I know when I must return the borrowed materials?
Are there materials I cannot request through the Document Delivery Service?
Can you do rush requests?
What is LINK+ ?
What is WorldCat?
What does Basement Storage mean?
What is Electronic Document Delivery?
What is the Document Delivery Service?
Document Delivery Service supports research and instruction by borrowing books and journal articles for LMU faculty, staff and students. Only books and journal articles which are not available in the Hannon Library may be requested via this service.
Who is eligible and how do I request a loan through the Document Delivery Service?
LMU faculty, staff and students are eligible; the procedure varies slightly depending on your status at LMU.
How will I receive and return the borrowed items?
LINK+ books arrive in 3-4 business days. Allow up to 2 weeks for receipt of material through ILL. You will be contacted when your order has arrived. Books will be waiting for pick-up at the Circulation Desk. Articles can be picked-up at the Circulation Desk or delivered via email.
How will I know when I must return the borrowed materials?
LINK+ books are due 3 weeks after the checkout date. Books borrowed through ILL are usually due 2 to 4 weeks from date of RECEIPT in the Hannon Library. Lending libraries set their own due dates on materials they lend. If a borrower fails to return the materials on time he/she may jeopardize LMU's future requests to borrow from that library. Consequently, borrowers who disregard due date commitments may be refused further ILL service. Photocopies of journal articles need not be returned.
Return borrowed materials to the Document Delivery Service Office, or in any Hannon Library book drop. Fees for lost or damaged items are the responsibility of the borrower in accordance with the instructions of the lending library.
Are there materials I cannot request through the Document Delivery Service?
Microform and audiovisual materials, rare books, and current and bound journals are not usually available for borrowing. We are bound by the policy of the lending library. The Document Delivery Service is subject to federal copyright law and we cannot request more than five (5) articles per journal title published within the last five years. You will be notified if your request cannot be filled for this reason.
Can you do rush requests?
We cannot accept rush requests.
What is LINK+ ?
LINK+ is a catalog of the collections of over 40 academic and public libraries throughout California and Nevada. It allows LMU students, faculty, and staff to borrow books when LMU doesn't have an available copy, either because we don't own it or our copy is not currently available for checkout. There is no charge and patrons can request the items themselves online. Items usually will be at the Circulation Desk 3 (or 4) working days after being requested. Patrons can check to see if the item has arrived by checking their Patron Record . The checkout period for LINK+ books for all patrons is 3 weeks. One 2-week renewal is possible; please ask at the Circulation Desk. There is a $1.00 per day fine for overdue materials. LINK+ FAQ.
What is WorldCat?
WorldCat is an online catalog of over 49 million records representing books, journals, dissertations, audio-visual materials, and manuscripts in thousands of libraries and other institutions worldwide. Faculty, staff, and students may request books found on WorldCat using the book request form. Please be sure to check the Link+ catalog before using the book request form.
What does Basement Storage mean?
Information on basement storage is coming soon!
What is Electronic Document Delivery?
Patrons can request email delivery of journal articles and book chapters by selecting “Delivery by e-mail” on the ILL Article Request form. Patrons will still have the option of requesting photocopies to be picked-up at the Circulation Desk.
Patrons will receive journal article and book chapter scans in PDF format.